San José 311 APK

Version 2.0 - com.astcorporation.three11
astcorporation,three11,tools,josé

Report issues to City staff

San José 311 apk

APP Information

Download Version 2.0 (10044)
Apk Size23.77 MB
App DeveloperAST Corporation
Malware CheckUNKNOWN
Install on Android4.1.x and up
App Packagecom.astcorporation.three11.apk
MD5b4c5714f361e9c09729708c65391b7ad
Rate5
Website http://www.astcorporation.com

Download San José 311 2.0 APK

App Description

San José 311 is astcorporation,three11,tools,josé, content rating is Everyone (PEGI-3). This app is rated 5 by 1 users who are using this app. To know more about the company/developer, visit AST Corporation website who developed it. com.astcorporation.three11.apk apps can be downloaded and installed on Android 4.1.x and higher Android devices. The Latest Version of 2.0 Available for download. Download the app using your favorite browser and click Install to install the application. Please note that we provide both basic and pure APK files and faster download speeds than APK Mirror. This app APK has been downloaded 1+ times on store. You can also download com.astcorporation.three11 APK and run it with the popular Android Emulators.

San José 311!
San José 311 is a service request system brought to you by the City of San Jose. The application allows you to submit, track and explore a variety of city service requests. These requests are forwarded through to the relevant city service team to accept, review, update and resolve.
You can submit requests anonymously or sign in with an account. We highly recommend creating an account as you will then gain access to enhanced features and experience a more personalized service. 
Service requests can be logged with photos, categorized and placed on a map. You can also search current requests and follow them if you want updates and notifications.
The application contains a detailed Frequently Asked Questions (FAQs) section to assist you in navigating through our many city services.
Neighborhood Services provides easy and instant access to your street sweeping, waste collection, neighborhood cleanup and water service provider.
We hope you enjoy using and exploring San José 311 and thank you for your assistance in keeping San Jose great! 

App ChangeLog

  • Welcome to San José 311 v2.0!
  • We've fixed the login bug so users no longer need to log in every time they open the app.

App Screens

San José 311 App Screen 1San José 311 App Screen 2San José 311 App Screen 3San José 311 App Screen 4San José 311 App Screen 5San José 311 App Screen 6San José 311 App Screen 7San José 311 App Screen 8San José 311 App Screen 9San José 311 App Screen 10San José 311 App Screen 11San José 311 App Screen 12

Older Versions

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Google Play Reviews

  1. Cyrus Shahriari-avatar

    Cyrus Shahriari

    The 311 app and web version serve its purpose. Residents can report issues in a centralized database. The self service is fast and efficient. It can take some time to resolve more complex cases, but the biggest advantage is the data behind it to justify major improvement projects such as the LED streetlight replacement and the repavement project. One improvement suggestion is to make the app more interactive by allowing residents to work as a team to combat issues together.

  2. Matthew Bright-avatar

    Matthew Bright

    Unfortunately the city seems to have just given up on this app. It had a decent native interface with some flaws, but now it's just a web view portal that's really cumbersome to use. Disappointing because the city has a stated digital goal. I'd love to see them run focus groups and user feedback sessions because, to my knowledge, they are missing the "Check" function in PDCA continuous improvement.

  3. A Google user-avatar

    A Google user

    A very good idea and concept, if it works. The City of San Jose does not have the time nor the staff I respond to a quarter of the abandoned vehicle reports, let alone tow them. The email response you get states that the vehicle was marked with a tag or they contacted the owner. Not the case. Not sure why they don't toe the car sooner. It's money for the City.

  4. Cassius Gray-avatar

    Cassius Gray

    there should be an option to reopen a ticket/work order if the job wasnt complete. they supposedly found that the vehicle that has been sitting there for months isnt being stored on the street. it did move, but it's in the same spot and has been there for months. it is the literal definition of storing a vehicle on the street. I guess if you move a vehicle 2 inches every 3 months you're in the clear somehow???

  5. Maggie B-avatar

    Maggie B

    Used this app for a long time. But can not use it anymore, with the new version. Once opened, Pop up with 2 options, update or cancel, shows up. Both redirect to Google Play. Update or Reinstal gives nothing. And going in circle. Too bad.

  6. R B-avatar

    R B

    You have to have separate accounts for desktop and mobile. Desktop app requires minimum password of 8 characters and the mobile app requires 4 exactly. You have to use different email addresses for each. Makes no sense what so ever. Uninstalled so I cannot confirm how ass backwards this app is. I did read all the negative ratings for this app.

  7. Yohannes W Woldeamanuel-avatar

    Yohannes W Woldeamanuel

    I think this is run by uneducated people. Very poor service! They close requests without solving. They deny responsibility of city streets with abandoned & registration-expired vehicles. This is them getting away without doing their job. No phone number available to report. Frustrating our tax money is wasted this way! Will follow this all the way to their office.

  8. Kevin Tran-avatar

    Kevin Tran

    Has helped me report two instances of illegal dumping and three instances of graffiti in my neighborhood. App works very well and the response to my tickets was very prompt. It helps me feel empowered, like I can make a difference in my neighborhood and city.

  9. Brandon Wilcox-avatar

    Brandon Wilcox

    Can't log in!! Made an account & got an email saying its confirmed. Then I went online to log in & report a car & says "Error wrong username or password" clicked forgot password & nothing got sent to my email even though I got a confirmation email prior!?!? Made an account with another email & same thing!!

  10. Pamela Trounstine-avatar

    Pamela Trounstine

    They finally fixed the map problem on android, but 50% of the time you cannot submit a request because it says "please enter description" when you have a complete description in there.