BeyondTrust Support APK

Version 2.2.19-a4cdef93 - com.bomgar.thinclient.android
bomgar,thinclient,android,business,support

Download the BeyondTrust support client at the direction of your support rep

BeyondTrust Support apk

APP Information

Download Version 2.2.19-a4cdef93 (101578)
Apk Size16.80 MB
App DeveloperBomgar Corporation
Malware CheckTRUSTED
Install on Android6.0 and up
App Packagecom.bomgar.thinclient.android.apk
MD5d3543cef2f1ad78fc6647b2de396e2e2
Rate5
Website http://www.bomgar.com/

Download BeyondTrust Support 2.2.19-a4cdef93 APK

App Description

BeyondTrust Support is bomgar,thinclient,android,business,support, content rating is Everyone (PEGI-3). This app is rated 5 by 1 users who are using this app. To know more about the company/developer, visit Bomgar Corporation website who developed it. com.bomgar.thinclient.android.apk apps can be downloaded and installed on Android 6.0 and higher Android devices. The Latest Version of 2.2.19-a4cdef93 Available for download. Download the app using your favorite browser and click Install to install the application. Please note that we provide both basic and pure APK files and faster download speeds than APK Mirror. This app APK has been downloaded 283+ times on store. You can also download com.bomgar.thinclient.android APK and run it with the popular Android Emulators.

You can dramatically broaden service desk reach with the new BeyondTrust Android Customer Client. Employees and end users with popular Android-powered mobile devices can get the fullest support they need to be more productive while mobile.  Once connected to a Remote Support Representative, you can securely chat and receive support from the Representative by allowing them to view your screen, view your mobile devices system information, and share your live camera feed.

Feature Overview:
Screen Sharing – Share your device’s screen in real-time.
BeyondTrust InSight – Extend your representative’s vision by streaming live video.
Chat – Chat back and forth with your representative.

Note: The BeyondTrust Android Customer Client works with existing BeyondTrust installations with version 19.1 or greater and support sites with trusted CA-signed certificates.

The File Transfer feature has been removed from this app due to Google Play Store app approval restrictions.  If you require the File Transfer feature to support your users, please contact BeyondTrust Support for other options.

BeyondTrust Support users can optionally approve the use of an Accessibility Service to allow a Representative to further support and manage their device. When starting a Support Session, the app may request that the Support Accessibility Service be enabled in order to grant the connected Remote Support Representative key and gesture input capabilities while they view the display through Screen Sharing. No personal information is collected by this Accessibility Service. 

App ChangeLog

  • New issue submission option to request a support session.
  • Bug fixes.

App Screens

BeyondTrust Support App Screen 1BeyondTrust Support App Screen 2BeyondTrust Support App Screen 3

Older Versions

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Google Play Reviews

  1. Mark Newland-avatar

    Mark Newland

    We recently deployed some Huawei phones. A user was using the phone connected to a docking station in desktop mode. (Bluetooth keyboard and mouse, docking station linked to a monitor) When we remoted to the device we could only see the phone screen not the actions the user was doing on the desktop. There was no option to view the other screen.

  2. Carlos Molina Avendaño-avatar

    Carlos Molina Avendaño

    Lots of popups appearing at the same time, I accidentally dismissed one, I never knew what I was supposed to do with the app.

  3. Phil Rogers-avatar

    Phil Rogers

    Needs some work but is usable. To uninstall you need to disable it from being an admin app first (this is quite normal). You have to allow all permissions for it to work properly, which although does seem initially worrying, it does need to have this level of access in order to do its job.

  4. Zeb Edee-avatar

    Zeb Edee

    Barely usable, only the first connection works, subsequent connections fails to show screen in the representative console.

  5. Lisa-avatar

    Lisa

    Could not activate full support. For those if you who can't Uninstaller, it's just called Support in your apps. Find it then Deactivate and Uninstall.

  6. Jackson Wages-avatar

    Jackson Wages

    I can't believe this passes as a remote support mobile app. Every other major company out there has REAL screen sharing and remote input.

  7. Vicki Montgomery-avatar

    Vicki Montgomery

    I have no idea what this beyond trust support is. So I can only assume it's some kind of spam program that has installed itself on my tablet. I am not happy.

  8. Tracie Smith-avatar

    Tracie Smith

    Can't uninstall this app on my personal mobile. Says i have to deactivate first but doesn't explain how to. Very frustrating.

  9. Brent Watson-avatar

    Brent Watson

    Screen sharing stopped as soon as I navigated away from the app. Completely negates the whole purpose of this app.

  10. Carrie Orndorff-avatar

    Carrie Orndorff

    I cannot unistall this app from my phone!!